Privacy Policy

Protecting your privacy is our top priority. Learn how Maysarat Al Munorah handles your data.

1. Introduction

At Maysarat Al Munorah (“we”, “our”, “us”), we are committed to safeguarding your personal information and ensuring your privacy is protected. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a booking, or use any of our tourism services within the United Arab Emirates or abroad.

2. Information We Collect

We collect personal and non-personal information to provide you with seamless and customized travel experiences.

  • Personal Information: Name, email address, phone number, nationality, and passport details when required for travel bookings.
  • Booking Information: Travel dates, preferences, destinations, and special requests.
  • Payment Details: Processed securely via our payment partners (we do not store your credit card information).
  • Technical Data: IP address, browser type, and device information to improve site performance.

3. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

  • Processing bookings, reservations, and related travel arrangements.
  • Sending confirmations, invoices, and travel updates.
  • Providing customer support and responding to inquiries.
  • Improving our services, website experience, and communications.
  • Complying with UAE laws and international travel regulations.

4. Sharing of Information

We do not sell or trade your personal data. We may share necessary information only with:

  • Authorized travel partners (airlines, hotels, or tour operators).
  • Government or regulatory authorities, when legally required.
  • Service providers that assist us in payment processing, marketing, or IT support — all under strict confidentiality agreements.

5. Data Security

We implement advanced security measures to protect your data from unauthorized access, loss, or misuse. All sensitive data is transmitted over secure (SSL) connections and stored on protected servers within compliance of UAE data protection laws.

6. Your Rights

You have the right to:

  • Access and review the information we hold about you.
  • Request corrections or updates to your personal data.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your data where legally permissible.

7. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us analyze web traffic and personalize content. You may disable cookies in your browser settings, though some site features may not function as intended.

8. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Last Updated: November 09, 2025